Being the main source of information for French speaking guests was quite gratifying. As a long time resident of Port St Lucie, I was able to inform and assist guests with their excursions, focusing on the local area as well as Miami and Orlando. The most enjoyable part of the job was to help the guests choose their excursions, translate for them regarding all aspects of their vacation and provide them with an above and beyond customer service experience.
A typical day at work consisted of welcoming all the guests, informing them of all the excursions and rates. Assisting with the translation of website, responding to all inquiries, setting up the transportation, contacting guides, airboat captain, boat rides. Staying up to date on all the events in the area as well as translation of all material relevant to the excursions office.
Accounting of all sales, daily reports, maintaining all information on an excel spreadsheet used for all sales, communications with guests and contractors. I was also responsible for the training of new employees with a strong emphasis on organization and excellent customer service skills. Multitasking was a key element of the job as well as anticipating all the guests desires. The hardest part of the job was the numerous changes in ownership of the excursions office which created a lack of stability. The Club Med name obviously attracts a certain type of person...someone who is looking for a unique experience by living and working with people who want to make people's vacation experience extraordinary.
There are genuinely nice individuals who go to work for Club Med for the measly $850/month that they pay. Unfortunately, the management remains a major conundrum. How are they trained, and if there was training, what was the concept behind it and what was their goal?
Read any TripAdvisor review of late and you will see that the management is non-existant and I for one can attest to it. The managers are there to blame their subordinates for these bad reviews and have zero skills in being the example for them to follow. Club Med should just close its doors, at least in Sandpiper, and consider seriously about investing in properly training their managers.
Sports are huge at this Club Med, so if your family is the active type, you're in heaven here. The Flying Trapeze Academy is as fun as it sounds -- an authentic chance for adults and kids to take lessons while flying along in a safe harnessed-in environment. The resort's excellent Tennis Academy has daily or weekly programs for both juniors and adults run by skilled coaches.
There are 20 courts, including illuminated ones for night play, and lessons are available to kids ages 4 and up. The resort's Fitness Academy, for those 16 and older, has a nonstop schedule of things like Zumba, Pilates, BODYPUMP and water aerobics. And the Golf Academy, held at the resort's 18-hole course, has group offerings for kids from ages 4 and up, too.
There's even a Beach Volleyball Academy here with group lessons included in the all-inclusive rates. Other included sports include basketball, Ping-Pong and bocce ball. Prepare for some exhausted kids come nighttime, in other words. Tour of the Club each morning ensure various departments up to par. Dealt with expatriate payroll separate from line staff payroll and benefits. Enforce organizational policies for both segments Daily interaction with guests and GOs.
Along with staff promoted Bahamian cultural events. Worked with a variety of people from cultures all over the world which was very interesting and rewarding. Also was forced to hire persons from various family islands which added diversity to the team on many levels.
Most of the time spent at the Club not much time for personal life. We have to manage our economy carefully to guarantee that our legacy of fiscal prudence and economic growth continues far into the future. To do so means that we have to deliver on comprehensive reforms in public finances that reinforce expenditure discipline, and significantly improve the government's revenue collection.
In doing this we have to ensure that the private sector is brought along as the principal engine of growth. If I had one major tip for the resort, it would be to get nicer food service people. But, if we ever had a bothersome experience with employees, it was… well, basically it was just the crepe lady and the guy at the club in the evenings. He thought kids asking for smoothies was SUPER annoying and was happy to just pretend you weren't there until you left out of frustration. He was only interested in serving adults their drinks.
And, if it really is that annoying to serve a child, just turn the dang machine around and we can push the smoothie lever ourselves. What I loved about Club Med Sandpiper Bay was the staff was so fun and inviting. I loved the adults only area pool, it was in a beautiful spot on the river and so peaceful.
I do think if I travel to the property with my family they would love the main pool as well. Serving breakfast , lunch and dinner , this centrally located restaurant is the main eating hub and where you are likely to spend most of your meals. Feel free to let the kids free range here to fill their plates with their favorite things. Choose your table, indoors our outside on a terrace overlooking the river, then hit the buffet for a delicious selection of international foods. Breakfast has omelet stations, and all manners of hot bacon and potato dishes, as well as fish, fruit, smoothies, French pastries and more.
Lunch and dinner are quite similar, with a range of American foods (burgers, pizza, etc.) and more international meats and seafood dishes and a wonderful range of fresh, European-style salads. There's so much selection at every meal, you'll hardly to be able to try it all in a day, not to mention a week. There's usually a crepe station several times a week, which kids love, and GOs scooping out ice cream elsewhere. Moms appreciate the "Baby Corner" area, with microwaves and small plates and bowls for preparing baby meals.
Traveling to an all-inclusive resort with children under four can be a challenge, as the majority of resorts tend to offer kids' clubs for the 4- to 12-year-old set. At most of their family- oriented properties, the children's programs start at 4 months, not 4 years. Other activities at the resort vary widely; each day a new schedule comes out with a theme such as Sports Day.
Yoga, poolside games, basketball, ultimate Frisbee and spinning classes are just a small sampling. There's even circus training onsite, complete with a flying trapeze that both kids and adults can try out. In short, this is a perfect resort for an active family with energetic kids who hate to be bored. A typical day at work started with me setting up the store for the day and making sure everything was clean and stocked. Once we had the store open I would make sure all customer information had been imputed and updated.
Throughout the day I would keep inventory stocked while helping customers find exactly what they needed as well as educating them on the product. Before I left the store I would do a full inventory count and would order more if necessary. My staff was just a pleasure to work with, really friendly people who were knowledgeable about the products in the store. The staff and I were always learning new things having to keep up with the advancements in the medical industry.
The hardest part of my job was hearing some of our customers personal problems with loved ones and their own medical issues. The only other difficulties were making sure all employees were happy with their schedules while trying to also make sure it didn't interrupt with their school schedules or personal life. Definitely the most satisfaction I receive from working here is helping out customers to find the perfect things to help them with their medical issues. I absolutely loved it when a customer would come back and tell me how much I helped them by educating them on the products and finding them the perfect one. There are many options for sports and other activities at the resort, but keep in mind many of these are on a schedule are only available at certain times. Our kids took part in the Kids Club, Mini Club Med a few times.
My husband and I were not able to do many of the activities as most of the time the kids were with us. If you want to join any activities, then you can check the daily schedule of events on the Club Med app. The staff are so friendly, enthusiastic, and helpful.
The food was great and choices are anywhere from extremely healthy, low fat, to decadent, high quality gourmet meals, to fast food type options. The activities were well organized, and the night time entertainment was a lot of fun. Totally unresponsive, uncaring and clueless management. Ridiculously high employee turnover rate , abusive hours , verbal abuse directed towards employees. Chaotic , understaffed environment that totally lacks professionalism. Young, enthusiastic staff totally unsupported and set up to fail.
Employee accommodations not properly cleaned, staph infected equipment and surfaces. It doesn't have a clue how to operate within the hospitality industry. Management has no clue how to schedule , train , manage or properly utilize staff to run a resort. Total disgrace.Entire staff overwhelmed, overworked with no direction. The resort operates the same programs year round, yet has no basic standards or systems for operation. All programs poor operation...front desk/ childcare/ recreation/ food and beverage.
I like my colleagues and my work environment, however I do think that this company needs to change many things especially people in higher position and human resources. This company allows managers to party until midnight even during the pandemic, disrupting employees' sleep. Also, I do not feel the HR has our best interest at heart. I do not feel like I can come to them if I ever have concerns.
Work hours are long, and have to attend to guests all of the time even during off days. The achievement of these objectives clearly rests on stronger economic growth going forward. As I have stated on previous occasions, successful and durable fiscal consolidation necessarily requires a fundamental restructuring of our fiscal and taxation policies. The details of that restructuring were laid out in the February 2013 White Paper on Tax Reform, and they were an integral part of the medium-term fiscal consolidation plan that I set out in the May 2013 Budget Communication. As the Government moves ahead with these fundamental reforms that it was elected to implement, it is crucial that focus be maintained on the overarching plan for economic renewal, job creation and social progress. But when I checked prices for the summer, I was excited to see that a three-night, all-inclusive stay for my family of three would set us back just over $1,500.
While not inexpensive by any stretch, we'd enjoy all of our food, drinks and activities on property — including a kids' club. And that rate booked us right into a superior family room, with a separate area with bunk beds for our daughter. Every meal has a different theme… some nights the dinner buffet has Indian food, Mexican, etc. But, no matter what the theme is, there are always some other options.
There are burgers, pizza, and hot dogs every night, as well as an Italian pasta and salad bar. I must admit, the desserts leave something to be desired. Think 'cruise desserts' and you probably know what I'm talking about. Like, something super pretty that looks delicious, but has somehow had all trace of flavor sucked out of it.
Club Med, if you need some dessert recipes, I would be happy to share some. 😉 We did, however, like the crepes for dessert, despite the crepe lady being the grouchiest one at the resort. They would drag me with them to get their crepes.
My family and I just returned from a 6-day, 5-night stay at the Club Med Sandpiper Bay in Port St. Lucie, Florida. This is is an all-inclusive family resort in the United States. My husband and I stayed at the resort along with our two kids and my mother-in-law.
This Club Med is an all-inclusive family sports resort in Florida. Before we left I searched for Club Med Sandpiper Bay Review and did not find many reviews. So, I put together a blog post and video review of the Club Med Florida resort. Families have endless ways to spend their days here.
On property, there are Hobie Cats, SUP and kayak rentals for forays out into the river . The three onsite pools range from an adults-only pool to a splash pad for your youngest ones. The expertly managed kids camp keeps them entertained all day with everything from cooking classes and pool parties to arts and crafts and dance lessons, scavenger hunts and talent shows. Golf and tennis lessons and clinics are held throughout the day. And should you tire of all there is to do onsite , day trips to Miami, Orlando, the beach and even air boat rides in the Everglades can all be arranged.
The past 6 years I have been working for Club Med. What was suppose to only be a 6month getaway turned into 6 years of life long lasting experiences I will never forget. I worked in over 8 different countries and learned about other languages and cultures.


























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